After-sales Service
After-sales Service
At Hummlink Industrial Computing, our commitment to you doesn't end at purchase. We provide comprehensive after-sales support to ensure your industrial computing systems continue to perform at their best.
Technical Support
Our technical team is available to assist with installation, configuration, and troubleshooting of all Hummlink products.
- Email: support@hummlink.com
- Phone: +86 198 7915 3158
- WhatsApp: +86 134 1098 9157
- Business Hours: Monday – Friday, 9:00 AM – 6:00 PM (CST)
Returns & Exchanges
- Returns accepted within 30 days of delivery for unused, unopened products in original packaging
- Defective products may be returned or exchanged within the warranty period
- Please contact us before returning any item to receive a Return Merchandise Authorization (RMA) number
Repairs
For products requiring repair outside of warranty coverage, we offer paid repair services. Contact our support team for a repair assessment and quote.
Spare Parts
Replacement parts and accessories for Hummlink products are available. Contact us with your product model and serial number for availability and pricing.
How to Get Support
- Contact our support team via email, phone, or WhatsApp
- Provide your order number, product model, and a description of the issue
- Our team will respond within 1-2 business days with next steps